Privacy Policy
This Privacy Policy describes how the Tytek Group (including Tytek Industries, Inc. and Tytek Medical, Inc. and their affiliates) collects, holds and use personal information for persons who visit or purchase items from our website.
We are committed to personal privacy. This policy explains how we collect information about you and how we use it to meet your needs. No transmission over the Internet or any other network can guaranty cybersecurity, but we promise to protect the security of your personal data as follows.
How we use your information
This privacy notice applies to personal information we obtain through our website about:
- Visitors to our website
- Client feedback surveys
- Employees
- Customers and clients
- Suppliers and service providers
- Advisers, consultants, and other professional experts
- Complainants and enquirers
- Job applicants and former employees
When you visit the site, we collect certain information about your device, your interaction with the website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. We refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device Information
- Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the website.
- Purpose of collection: to load the website accurately for you, and to perform analytics on website usage to optimize our website.
- Source of collection: Collected automatically when you access our website using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: shared with our processor Shopify.
Order Information
- Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
- Purpose of collection: to provide products or services to you to fulfill our contract, process payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen orders for risk of fraud, and when in line with the preferences you have shared with us, provide you information or advertising about our products and services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor, currently Shopify.
We use Personal Information to offer and provide products and services to you, including offering products for sale, processing payments, shipping and fulfilment of orders, and keeping you up to date on products, services and offers.
Personal Information Sharing
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Visitors to our website
When someone visits the Tytek website, we use an industry standard analytics reporting system, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We use Google Analytics to find out things such as the number of visitors to various parts of the site. This information is processed in a way which does not identify users. We use Lead Forensics to gather company data and visit information such as pages visited and duration while not identifying individual visitors.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our website. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the website or browse from one page to another. Cookies provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our website and to provide our services.
Cookies Necessary for the Functioning of the Shopify Store
| Name | Function |
|
_ab |
Used in connection with access to admin. |
|
_secure_session_id |
Used in connection with navigation through a storefront. |
|
cart |
Used in connection with shopping cart. |
|
cart_sig |
Used in connection with checkout. |
|
cart_ts |
Used in connection with checkout. |
|
checkout_token |
Used in connection with checkout. |
|
secret |
Used in connection with checkout. |
|
secure_customer_sig |
Used in connection with customer login. |
|
storefront_digest |
Used in connection with customer login. |
|
_shopify_u |
Used to facilitate updating customer account information. |
Reporting and Analytics
| Name | Function |
|
_tracking_consent |
Tracking preferences. |
|
_landing_page |
Track landing pages |
|
_orig_referrer |
Track landing pages |
|
_s |
Shopify analytics. |
|
_shopify_fs |
Shopify analytics. |
|
_shopify_s |
Shopify analytics. |
|
_shopify_sa_p |
Shopify analytics relating to marketing & referrals. |
|
_shopify_sa_t |
Shopify analytics relating to marketing & referrals. |
|
_shopify_y |
Shopify analytics. |
|
_y |
Shopify analytics. |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing; persistent cookies last until they expire or are deleted. Most cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies. Removing or blocking cookies can negatively impact your user experience, and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies, look in your browser’s help file or a site like www.allaboutcookies.org.
Do Not Track
Because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter data collection and use practices when we detect such a signal from your browser.
Search Engine
Search queries and results are logged anonymously to help us improve our website and search functionality. No user-specific data is collected by either Tytek or any third party in this way.
E-newsletter and Email Marketing
We use a third-party provider, Campaign Monitor, to deliver our e-newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. Recipients are on an opt-in basis and can Unsubscribe at any time. For more information, please see Campaign Monitor Privacy Policy. You will have received a double-opt-in message from us, so please take time to opt-in if you wish to continue receiving communications from us.
Where you receive a marketing email, we may collect information about how to determine whether you visited our site and which sections you viewed, in order to make our communications more relevant for you.
If you do not want us to collect information as to whether you have visited our site from email communications, you should unsubscribe. We will automatically log this information in our records, and your preference will be maintained on a ‘marketing suppression list’.
Website security and performance
Tytek uses a third-party service to help maintain website security and performance. This service receives IP addresses of visitors.
People who contact us via social media
If you send us a private or direct message via social media, the message will be stored by the social media provide. We will not share share it with other organizations. Please refer to social media organizations’ Privacy and Cookie Policy for information about how they use your data.
If you email us
We use Secure Sockets Layer Security (SSL) to encrypt and protect email traffic. If your email service does not support SSL, any emails we send or receive may not be protected in transit.
We monitor emails sent to us, including file attachments, for viruses or malicious software. You are responsible for ensuring that any email you send is proper and legal.
What will we do with Personal Information you provide to us?
We use your personal data to provide goods and services to you or your organization, to let you know about goods and services in which you may be interested, and to process payments.
We may use your personal data to carry out research about our visitors' and clients' demographics, interests and behavior. We do this to better understand our visitors, clients and potential clients. This research is compiled and analyzed on an aggregate, non-individualized basis.
When you provide Personal Information, such data may be sent electronically to servers anywhere in the world and may be used, stored and processed anywhere in the world, something beyond our control. We do not share your Personal Information except as described in this policy and only for legitimate business interests of Tytek.
Whenever and wherever we collect, process or use Personal Information, we take steps to ensure that it is treated securely and in accordance with our privacy policy. While no business is immune from a hacking or cybersecurity attack, we use reasonable measures to protect all data collected and used by Tytek and promise to treat your Personal Information as well as we protect our own.
Access to Personal Information
Tytek will be as open possible to giving you access to your Personal Information. To determine what Personal Information Tytek holds about you, make a ‘subject access request’ to us. If we hold Personal Information about you, we will:
- give you a description of it;
- tell you why we are holding it;
- tell you to whom it could be disclosed; and
- provide you with a copy of the information in an intelligible form.
To request from Tytek any of your Personal Information, please write to Tytek for attention of “Data Controller” or write to the address provided below.
If you agree, we will first deal with your request informally, for example by providing you with the specific information you need over the telephone.
Inaccuracies and Corrections
We want to keep your Personal Information accurate and up to date. If you become aware of any errors or inaccuracies, please let us know by contacting "Data Controller"
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your Personal Information. This does not include trusted third parties that assist in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party links on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
GDPR
If you are a resident if the European Economic Area, you may have the right to access Personal Information we hold about you and to ask that your Personal Information be corrected, updated or erased. To do so, please contact us through the contact information below.
CPPA/other jurisdictions
If you are a resident of California or other jurisdictions that have particular laws or regulations protecting their residents, you may have the right to access Personal Information we hold about you and to ask that your Personal Information be corrected, updated or erased. To do so, please contact us through the contact information below.
Retention
When you place an order through the website, we will retain your personal information for our records unless and until you ask us to erase this information. We reserve the right to keep such information as necessary to protect our business interests (such as collecting payment if not fully made).
Children's Online Privacy Protection Act Compliance
We aim to comply with the requirements of COPPA (U.S. Childrens’ Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old.
Your Consent
By using our website, you consent to our Privacy Policy.
Changes to our Privacy Policy
We may revise our Privacy Policy over time and will post changes on this page, and/or update the Privacy Policy modification date below.
This policy was last modified on June 22nd, 2021.
Contacting Us
If you have questions about our Privacy Policy, please contact us as follows:
Email: michelle@tytekgroup.com
Or send communicate with Data Controller at
TyTek Group
4700 Ashwood Dr
Cincinnati, OH 45241
T: 513.874.7326
F: 513.874.7294
www.tytekgroup.com